Baseline CRM Services Limited

Global Customer Support

Powered from Cyprus

Let's Work Together

Empowering Connections

At Baseline CRM Services Limited, we help businesses worldwide strengthen customer relationships through reliable, high-quality, multilingual support services.

Strategic Hub

Based in Cyprus, bridging Europe, the Middle East, and Asia, we combine local insight with global standards to deliver seamless, culturally-aware customer experiences.

Our Services

Comprehensive outsourcing solutions designed to enhance your customer experience.

Customer Care & Helpdesk Management

Dedicated, brand-aligned agents who provide fast, friendly, and professional responses through email, live chat, and phone support channels.

Customer Care & Helpdesk Management

Dedicated, brand-aligned agents who provide fast, friendly, and professional responses through email, live chat, and phone support channels.

Customer Care & Helpdesk Management

Dedicated, brand-aligned agents who provide fast, friendly, and professional responses through email, live chat, and phone support channels.

Technical Support

Trained specialists offering Tier 1 and Tier 2 technical assistance, troubleshooting, and escalation management to ensure smooth user experiences.

Technical Support

Trained specialists offering Tier 1 and Tier 2 technical assistance, troubleshooting, and escalation management to ensure smooth user experiences.

Technical Support

Trained specialists offering Tier 1 and Tier 2 technical assistance, troubleshooting, and escalation management to ensure smooth user experiences.

Back-Office Operations

Efficient handling of administrative workflows, including CRM updates, data management, and order processing — allowing your team to focus on growth.

Back-Office Operations

Efficient handling of administrative workflows, including CRM updates, data management, and order processing — allowing your team to focus on growth.

Back-Office Operations

Efficient handling of administrative workflows, including CRM updates, data management, and order processing — allowing your team to focus on growth.

Multilingual Support

Native and fluent support teams covering major European and global languages to help you reach customers anywhere in the world.

Multilingual Support

Native and fluent support teams covering major European and global languages to help you reach customers anywhere in the world.

Multilingual Support

Native and fluent support teams covering major European and global languages to help you reach customers anywhere in the world.

About Us

Delivering Human-Centric Support with Global Reach

Human-Centric Approach

Empathy-driven support that builds genuine connections with every customer.

Technology-Driven Excellence

Smart tools and proven workflows for consistent, high-quality service.

Global Reach, Local Touch

Multilingual teams delivering culturally aware support anywhere in the world.

Our Mission

To deliver world-class support solutions that enhance customer satisfaction, build loyalty, and create long-term value for our partners.

Our Vision

To be the trusted customer support partner for global companies seeking excellence, flexibility, and cultural fluency.

Why Choose Us

Delivering Human-Centric Support with Global Reach

Strategic location in Cyprus — bridging EU compliance and global reach

Scalable solutions for startups to multinational enterprises

24/7 multilingual service capabilities

Transparent performance metrics and quality assurance

Cost-efficient operations without compromising quality

Get in touch

Let’s create outstanding customer experiences together.

info@baselinecrmservices.com

Themistokli Dervi, 48, Flat/Office 306, 1066, Nicosia, Cyprus

Baseline CRM

Services Limited

Our Services

About Us

Why Choose Us

Baseline CRM

Services Limited

Our Services

About Us

Why Choose Us

Baseline CRM

Services Limited

Baseline CRM

Services Limited